B2C eCommerce


The Farmácias Portuguesas Program is an initiative of the Associação Nacional de Farmácias and allows the creation of a unique sales channel for pharmacies, promoting customer loyalty through various dynamics, including a loyalty card (Saúda) that has over 2 million members.

Dedicated Backoffice

A Backoffice dedicated to each pharmacy

Customer management

Customer and user management via ANF webservices

Monitoring Dashboard

Platform monitoring dashboard and support to the contact center

APP - IOS & Android

APP's integrated with eCommerce system


+3000 online pharmacies
+10.000 Products per pharmacy
+200.000 Total Products
30 Million Products in catalog (product / pharmacy)

ORDERS

The solution manages the orders flow and medications stock, integrated with the CRM system and the SIFARMA.


  • Individual shopping cart per pharmacy
  • Reservations via CNPEM
  • Product Purchase
  • Reservation of prescribed medication

WEBSERVICES

A platform based on a set of webservices
that ensure communication and integration
between the various systems.


  • Automatic Catalog update via webservices
  • APPs depending only on Magento
  • Shared shopping cart (website / app)
  • SIFARMA connected to Magento

AUTONOMY ELEMENTS

Modules in self-service system with mechanisms to distribute responsibilities and provide autonomy to the stakeholders.


  • Dedicated BackOffice to each pharmacie
  • Reserved area for product information
  • Customer life cycle management by CRM
  • Business rules defined per pharmacy
See also
Learn more